Privacy Policy

Privacy Policy

Introduction

Welcome to https://book-quad-biking-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding data collection, storage, and usage, with a commitment to adhering to international privacy standards. By visiting or using our website and services, you agree to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your information to provide a personalized experience.
  • Website Visits: Every time you visit our websites, we may log general information about your interaction, such as IP addresses, browser types, and pages accessed.
  • Communication: We may reach out to you via emails, calls, or texts for marketing purposes, newsletters, order updates, or customer support, unless you opt-out.

Personal Data Collection

We gather various categories of personal data, including:

Account and User Information:

  • Username or email address
  • Contact details (phone number, mailing address)
  • Date of birth
  • Gender (optional)

Payment Details:

  • Credit/debit card numbers (encrypted)
  • Expiry dates
  • Card security codes
  • Billing addresses

Financial and Purchase Data:

  • Transaction history
  • Order details (products purchased, quantities)
  • Pricing information
  • Delivery or shipping addresses

Device and Location Information:

  • Mobile device identifiers (e.g., IP address, unique device ID)
  • Location data when you use our location-based services

Feedback and Reviews:

  • Comments, reviews, and ratings you provide
  • Survey responses

Social Media and Marketing Data:

  • Information from social media platforms when you connect your accounts (with your consent)
  • Preferences and interactions with our marketing campaigns

Product Interaction:

  • Products or services you inquire about or express interest in
  • Search queries on our site

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics. Cookies can be categorized as:

  • Strictly Necessary: Ensuring basic functionalities of our website, such as session management.
  • Preferences: Customizing your user experience based on settings you choose.
  • Analytics: Tracking aggregated data for site performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it. Our retention periods vary based on legal obligations and business requirements.

Security Measures

We prioritize the security of your personal data through:

  • Encryption: Employing SSL/TLS encryption for data in transit.
  • Secure Processing: Engaging secure third-party payment processors and service providers.
  • Access Controls: Restricting access to personal data only to authorized personnel.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification
  • Erasure (right to be forgotten)
  • Data portability
  • Objection to processing
  • Right to restriction
  • Non-discrimination
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Policy Updates and Changes

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any questions, requests, or complaints regarding privacy or data management, please contact us: